During August 2019, a total of 43 Friends & Family comment cards were collected across Extended Access clinics.

Q: How likely are you to recommend our practice to family and friends if they needed similar care and treatment?

Extremely likely – 52% of respondents

Likely – 37% of respondents

Neither likely or unlikely – 10% of respondents

Unlikely – 1% of respondents

Comments and Feedback:

Always welcoming, friendly and generally on time

Having used the service a few times now, it is easy to get an appointment an convenient for after school hours

Was seen by the doctor quickly, the doctor was able to answer my questions in a way which I could completely understand